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Recording Error "Gaze Samples"

Sep 7, 2011 at 2:56 PM


I just downloaded the most recent version of Ogama and am having an error I have not encountered before. I am running on Windows 7 using a Thorlabs DCx 480 camera. I can set up an experiement and calibrate the camera properly; however, when I click on the record icon I recieive the following error....

"Could not start recording, because we received no gaze samples from the tracking device during 5 seconds. Please be sure your tracker is up and running and collecting gaze data, resp. is correct calibrated."

The camera is installed properly and the calibration works. What could this issue be?


Sep 7, 2011 at 8:30 PM
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