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Error Message Help

Sep 28, 2016 at 10:26 AM
Hi there,

I have been using Ogama 5.0 for a few months now and haven't had any issues however when I have gone to launch an experiment today and opened Ogama it came up with this message:

An exception occurred when processing your request with the following message:

An item with the same key has already been added.

If I hit ignore and try an record data, it will not connect Ogama to my eye-tracker (EyeTribe) and Ogama freezes.

Can you please let me know what the issue is and how I can fix this?
Many thanks,
Alex