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Website Recording + Dual Monitor Setup

Mar 4, 2016 at 10:01 AM
When trying to record a website slide, on replaying the experiment from the replay module, the eye gaze is displayed, but no background of what the person is seeing is shown. On the other hand when recording the desktop slide, the background is shown on replaying. Do I need to install some software for website slides?

Also, no dual monitor functionality was available, and after installing K-Lite Mega Codec Pack, this functionality became available, but on recording, the application keeps on crashing. Do I need to install other software?

Thank you for your help