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Black background Issue

Jul 18, 2014 at 1:43 PM
Hi,
I'm new using Ogama, and I'm trying to use the desktop recording. But after recording, in Replay module or any Analyze modules, presents black background like this image shows:
https://www.dropbox.com/s/0arn6i6a2h7buei/ogamaIssue.png

I've registered the files OgamaCaptureX86.ax and GenericSampleSourceFilter.ax succesfully, but the black background error persists.

Sorry for my bad english

Thanks,

Larissa
Coordinator
May 15, 2015 at 1:54 PM
Hi Larissa,
since 4.5 you should Register OgamaCapture.ax. Have a look at the thumbs subfolder of your Experiment. Are there avi files with the correct Video? If not, try to Change the Video compressor of the Screen Recorder in the record module.
Hope this helps, Adrian